Privacy Policy
What information we collect, how we use it, and who we share it with.
1. Information we collect
When you create an account, list an item, or make a booking, we collect information such as your name, email address, phone number, profile photo, and the listings, bookings, and messages you create. We also collect payment-related information indirectly through Stripe, our payment processor — we do not store your full card details ourselves.
2. Phone verification
We verify your phone number before you can rent or list an item. We use this number to confirm your identity, send booking-related notifications, and, where relevant, allow other members involved in a confirmed booking to contact you.
3. How we use your information
We use the information we collect to operate momentarily: creating and securing accounts, processing bookings and payments, facilitating messages between members, sending notifications about your bookings and listings, preventing fraud, and improving the product.
4. Sharing with other members
Your name, profile photo, and listing details are visible to other members. Contact details are shared with the other party to a booking automatically once that booking is confirmed, so pickup or delivery can be arranged.
5. Third-party service providers
We rely on trusted third parties to run momentarily, including Stripe (payments, deposits, and payouts), Supabase (database, authentication, and file storage), and Vercel (hosting). These providers process data on our behalf and are bound by their own privacy and security commitments.
6. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how momentarily is used. You can control cookies through your browser settings, though some parts of the site may not work properly without them.
7. Data retention
We retain account and booking information for as long as your account is active and as needed to comply with legal, tax, and dispute-resolution obligations.
8. Your choices
You can review and update most of your account information from your account settings. You can request deletion of your account by contacting us, subject to information we're required to retain.
9. Data security
We use industry-standard safeguards to protect your information, but no online service can guarantee absolute security.
10. Children's privacy
momentarily is not directed at children, and we don't knowingly collect information from anyone under 18.
11. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated effective date once one is set.
12. Contact
Questions about this policy or your data can be sent to hello@momentarily.com.