Terms & Conditions
The rules for using momentarily, in plain language.
1. Agreement
These terms govern your use of momentarily, a peer-to-peer marketplace that connects people who want to rent out items ("owners") with people who want to borrow them ("borrowers"). By creating an account or using the site, you agree to these terms.
2. Accounts
You must be at least 18 years old to create an account. You're responsible for the accuracy of your account information and for keeping your login credentials secure. Renting or listing an item requires a verified phone number.
3. Listings and bookings
Owners are responsible for the accuracy of their listings, including condition, description, and availability. Borrowers are responsible for using rented items as intended and returning them on time and in the condition they were received. momentarily is not a party to the rental agreement between an owner and borrower and does not own, inspect, or guarantee any listed item.
4. Prohibited items and conduct
You may not list or request: services, motor vehicles or other unsupported vehicle types, overnight housing, live animals, weapons, drugs or controlled substances, alcohol, hazardous or regulated materials, stolen or counterfeit property, recalled items, or anything else that would violate local, state, or federal law. Fraudulent listings, harassment, and circumventing momentarily's payment system are also prohibited.
5. Payments, fees, and deposits
All payments are processed through Stripe, our third-party payment processor. momentarily charges a service fee to owners and borrowers on completed bookings, as disclosed at checkout and in our How It Works page. Some listings require a refundable security deposit, authorized against your saved payment method and captured only for late fees or an approved damage claim, as described in our Cancellation & Refunds policy.
6. Cancellations and refunds
Cancellation timing and refund amounts are governed by our Cancellation & Refunds policy, which is incorporated into these terms.
7. Ratings and disputes
Owners and borrowers rate each other after completed bookings. Disputes over damage, late fees, or booking conduct are reviewed by momentarily, and our decision on any claim against a security deposit is final.
8. Assumption of risk and liability
Renting and using items shared by other members carries inherent risk. You are responsible for your own safety and the safety of others when using a borrowed item. To the fullest extent permitted by law, momentarily is not liable for injury, loss, or damage arising from a rental transaction between members.
9. Account suspension
We may suspend or terminate accounts that violate these terms, engage in fraudulent activity, or create risk for other members.
10. Changes to these terms
We may update these terms from time to time. Continued use of momentarily after changes take effect constitutes acceptance of the updated terms.
11. Contact
Questions about these terms can be sent to hello@momentarily.com.